hb33 Terms & Conditions
Please read these Terms & Conditions carefully before using the hb33 platform. Your rights, responsibilities, and all conditions of our services are described in detail here.
Table of Contents
- 1. General Provisions
- 2. Account Registration & Eligibility
- 3. Account Security
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Betting & Gaming Rules
- 7. Prohibited Activities
- 8. Limitation of Liability
- 9. Account Suspension & Closure
- 10. Privacy Policy
- 11. Responsible Gambling
- 12. Changes to Terms
1General Provisions
These Terms & Conditions ("Terms") govern the use of the hb33 platform and all of its associated services. By accessing the hb33 website or using any service, you automatically agree to these Terms.
hb33 reserves the right to amend these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms. These Terms are governed by the applicable laws and regulations of Bangladesh.
2Account Registration & Eligibility
2.1 Age Requirement
To create an account and use any service on hb33, you must be 21 years of age or older. Providing false information about your age is a serious violation and will result in immediate account closure.
2.2 One Person, One Account
Each user may only create one account. It is strictly prohibited to operate multiple accounts for the same person, multiple accounts from the same IP address, or multiple accounts using the same payment method.
2.3 Accuracy of Information
At the time of registration, you must provide accurate, complete, and up-to-date information, including:
- Full legal name (as shown on your national identity card)
- Active mobile number
- A valid email address
- Correct date and year of birth
If false or misleading information is provided, hb33 reserves the right to suspend or cancel the account and withhold any pending withdrawals.
2.4 Identity Verification (KYC)
hb33 may request documents for identity verification at any time. You may be required to submit a copy of your national identity card, passport, or other government-approved identification. Account activity may be restricted if documents are not submitted.
3Account Security
3.1 Password Protection
It is your responsibility to keep your login credentials (username and password) completely confidential. Do not share this information with anyone. hb33 will never ask for your password via email, SMS, or live chat.
3.2 Unauthorized Access
If you suspect that unauthorized access to your account has occurred, notify the hb33 support team immediately. The account holder is responsible for all activity that takes place on the account. hb33 is not liable for unauthorized use by third parties.
4Deposits & Withdrawals
4.1 Accepted Payment Methods
hb33 currently supports the following payment methods:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank
Only payment accounts registered in your own name may be used. Transactions from third-party payment accounts will not be accepted.
4.2 Minimum Amounts
- Minimum deposit: ৳200 (per method)
- Minimum withdrawal: ৳800
- Typical withdrawal time: 5–30 minutes
4.3 Withdrawal Conditions
hb33 reserves the right to complete identity verification before processing a withdrawal request. Winnings earned using bonus funds cannot be withdrawn until the applicable wagering requirements have been met. If any active bonus is attached to your deposited funds, the related wagering must be completed before a withdrawal can be made.
4.4 Transaction Rejection
hb33 may reject or cancel any transaction in the following circumstances:
- Suspected fraudulent activity
- Identified risk of money laundering
- Incomplete identity verification
- Use of a third-party account
5Bonuses & Promotions
5.1 Welcome Bonus
hb33 offers new members a 100% bonus on their first deposit, up to ৳10,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus, giving you a total balance of ৳2,000.
5.2 Wagering Requirements
After receiving a bonus, you must wager that bonus amount 15 times (15x) before withdrawing the bonus funds. The wagering calculation is based on the bonus amount only, not the combined total of the deposit and bonus.
5.3 General Bonus Terms
- Each bonus offer may have its own expiry period; if wagering is not completed within the specified time, the bonus will be cancelled.
- Each bonus offer may only be used once per user.
- Multiple bonuses cannot be active at the same time unless specifically permitted.
- Applicable game and bet restrictions may apply when wagering with bonus funds.
- hb33 reserves the right to cancel a bonus if fraudulent or unusual betting patterns are identified.
6Betting & Gaming Rules
6.1 Responsibility for Betting Decisions
Every betting decision is made entirely at the user's own discretion. hb33 is not responsible for the outcome of any bet. hb33 reserves the right to cancel bets placed on the basis of incorrectly displayed information due to a technical error or display issue.
6.2 Game Continuity
If a game is left incomplete due to a lost internet connection or a technical fault, hb33 will make a decision in accordance with the applicable rules. Server-side logs are the definitive record and will be used to resolve any disputes.
6.3 Fair Play Guarantee
All games on hb33 are operated using certified Random Number Generator (RNG) technology, which ensures fair and impartial results. The platform uses SSL encryption and modern security technology to keep all data protected.
7Prohibited Activities
The following activities are strictly prohibited on the hb33 platform:
- Using the platform for money laundering or any illegal purpose
- Using automated software, bots, or scripts to gain a betting advantage
- Attempting to access another user's account
- Exploiting technical errors on the platform ("glitch exploitation")
- Creating multiple accounts to obtain bonus benefits
- Operating an account using another person's identity
- Any form of fraud or attempted cheating
- Conducting a cyber attack against the platform
If any of the above activities are identified, the account will be immediately closed and all funds may be confiscated. In serious cases, law enforcement authorities may be notified.
8Limitation of Liability
8.1 Service Warranty
The hb33 platform is provided on an "as is" basis. No guarantee of uninterrupted or error-free service is given. The service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues.
8.2 Limitation of Damages
hb33 is not liable under any circumstances for indirect, incidental, or consequential damages. Any financial loss resulting from betting or gaming is entirely the user's own responsibility. Users use the platform voluntarily and at their own risk.
8.3 Third-Party Services
The hb33 platform includes services from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi) and payment providers. hb33 is not liable for any errors or disruptions in these third-party services.
9Account Suspension & Closure
9.1 hb33's Rights
hb33 may temporarily suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any provision of these Terms
- Identification of fraudulent or suspicious activity
- Failure to complete identity verification or provision of false information
- A self-requested account closure (voluntary closure)
- A request to impose responsible gaming limits
9.2 User Rights
You may request closure of your own account at any time by contacting our support team. Before the account is closed, you may complete all applicable wagering and withdraw legitimate funds, provided the closure is not due to fraud or a breach of the Terms.
10Privacy Policy
Detailed information about the collection, use, and protection of your personal data can be found on hb33's Privacy Policy page. The Privacy Policy is an integral part of these Terms and Conditions. By using the platform, you are considered to have also given your consent to the Privacy Policy.
11Responsible Gaming
11.1 Responsible Gaming Commitment
hb33 is firmly committed to responsible gaming. We believe that gaming should be a source of entertainment, not a solution to financial problems. Users are encouraged to set their betting budget in advance and stay within the defined limits.
11.2 Self-Control Tools
hb33 provides a range of tools to help users stay in control:
- Setting deposit limits (daily, weekly, or monthly)
- Option to take a temporary break ("cool-off period")
- Self-exclusion — blocking account access for a specified period
- Reality check notifications
For more details, visit our Responsible Gaming page.
12Changes to Terms and Contact
12.1 Right to Make Changes
hb33 reserves the right to amend, modify, or update these rules and terms and conditions at any time. In the case of significant changes, efforts will be made to notify users via email or platform notifications. It is the user's responsibility to review this page regularly.
12.2 Legal Jurisdiction
Any dispute arising from these terms and conditions will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, the applicable legal process will be followed.
12.3 Contact
For any questions or clarifications regarding these terms and conditions, please contact our support team:
- Live Chat: Available 24/7, in Bengali and English
- Email: [email protected]